Privacy Policy

This privacy policy sets out how Graze Derbyshire uses and protects any information that you give us when you use our website, complete one of our forms or book with us.

Graze Derbyshire is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that is will only be used in accordance with this privacy statement.

Graze Derbyshire may change this policy from time to time by updating this page.  You should check this page periodically to ensure that you are happy with any changes.  This policy is effective from 16th January 2020.

What we collect

We may collect and store the following personal information if you complete one of our online forms or if you make a booking with us:

  • Name, address, event details
  • Contact information including telephone number, mobile number & email address
  • Demographic information such as post code, preferences, interests and how you heard about us
  • Other information relevant to customer satisfaction and event marketing.

When someone visits www.grazederbyshire.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

What we do with the information we gather

The information we gather is to help us understand your needs and provide you with a better service, and for the following reasons:

  • Internal record keeping
  • We may use the information to contact you to tell you about the products/services you have requested information on, future event marketing, to check our records are correct/accurate and for customer satisfaction purposes.
  • We may periodically send you marketing emails about products or events that we deem to be of interest to you, only using the email address that you provided and you can unsubscribe at anytime.

Security

We are committed to ensuring to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure information we collect and store from online activities. We don’t rent or trade email lists with other organisations and businesses.

How we use Cookies

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website.  We only use this information for statistical analysis purposes.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold. If you would like a copy of the information held on you please write to Graze Derbyshire , Rose Cottage, 9 Station Lane, Codnor, Ripley, Derbyshire, DE5 9SL, UK.

If you believe that any information we are holding on your is incorrect or incomplete, please write to us at the address above as soon as possible.  We will promptly correct any information found to be incorrect.